Directory and FAQ

General contact information

For information about:

For Information About Marshall’s Schedule

• For information about Marshall's Schedule contact the Albuquerque, New Mexico office, email CNVC
or call +1 505 301 3144
• To request Marshall to attend your event submit a request at www.newslight.net/cnvc
• If you have questions about scheduling Marshall for 2010 and beyond email Elin or for 2009 email Deanna

Please do not ask Marshall directly if you want him to offer a training (or schedule a media event, such as a TV or radio appearance) that is not already scheduled, but inquire first through Elin.

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To Order Educational Materials

NOTE: Please do NOT email credit card information—it is not safe. Telephoning or faxing it is safe.

To order educational materials IN the USA:

• email Miguel or call Miguel Guzman at Tel: +1.505.244.4041 or toll-free at +1.800.255.7696 for USA orders
• Fax an order to CNVC Fax: +1.505.247.0414 using information in the Network News and in the bookstore section of the CNVC website.

To order educational materials OUTSIDE the USA:

• Germany: Klaus Dieter-Gens carries a range of educational materials,email Klaus
• The UK Bridget Belgrave carries some English language materials, email Bridget
• Australia: Dorset Campbell-Ross offers materials, email Dorset
• Or, contact Miguel Guzman in the CNVC office Tel: +1.505.244.4041 Fax: +1.505.247.0414), or email Miguel

To inquire about policies regarding educational materials, such as discounts for bulk orders, please contact Miguel in the CNVC office: email Miguel.

PuddleDancer Press (PDP), the publisher of Marshall's books, works closely with CNVC and provides much in the way of public relations and marketing support. The PDP website, www.nonviolentcommunication.com contains a lot of information valuable for learning and spreading NVC, including information about non-English language publications.

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For information about non-english language versions of Marshall's works and rights related to that

www.nonviolentcommunication.com/publisher/foreign-language-rights.htm

This document includes existing publishers, language, and the NVC works that they publish.

Foreign rights publication status of NVC works

www.nonviolentcommunication.com/resources/foreignrights.pdf

Fundraising

To inquire about or offer fundraising ideas, etc., contact Margo Pair, Admin Director, email Margo

To notify us about connections with foundations for grants, etc., contact our donation Dept., email Donation Dept.

Please contact our Donation Dept. at the CNVC office if you have questions or concerns related to donations (email Donation Department).

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CNVC Board Leadership & Membership

Learn about our Governance

To get information about attending Board meetings as an observer, please visit our CNVC Board Agreements.

Phone board meetings are typically held on the first double-digit Wednesday of each month in which there is not an in-person board meeting.

Promotional Materials

To get promotional materials to promote Marshall Rosenberg or NVC: contact the CNVC office or Puddle Dancer Press, email PuddleDancer; see also the websites: www.puddledancer.com and www.nonviolentcommunication.com. Photos of Marshall are available at: www.nonviolentcommunication.com/press/new-leader-photos.htm

To help CNVC and PuddleDancer Press in our efforts to promote NVC, please keep us informed about any special events or developments you deem noteworthy. You can send information to PuddleDancer by emailing Neill Gibson at email Neill.

Please direct media and PR related questions to:
Tiffany Meyer
Publicist to PuddleDancer Press
+1.503.880.5308
email Tiffany

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Mailing list input and database information

To send names and contact information for the CNVC mailing list: send by email to the CNVC office: email cnvc.

Database information (e.g., names and contact information of those interested in NVC) is available for use only by CNVC Board members, staff members, certified trainers, CNVC organizers, and project coordinators, and only for CNVC business or to promote NVC trainings. For access to such information, please contact Dee Soule: email Dee.

Contact information updates

If you are active in the CNVC network (trainers, local NVC supporters, project coordinators, workshop organizers, board members, schedulers, CNVC staff members) you can update your contact information by logining in www.cnvc.org/user.

If you are not sure how to use this function, contact the CNVC webmaster, at email the webmaster.

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Sending wire transfers and other funds to CNVC

To transfer funds via wire transfer or PayPal to the CNVC U.S. account: please first contact Dee Soule at CNVC's A/R Department: email Marisa Sleeter for information about how to do this. (In order to protect our financial account we no longer publish this information publicly and we have recently changed our bank account number.)

IMPORTANT NOTE: If you send funds to CNVC by wire transfer or PayPal please also send us a Fax: +1.505.247.0414 or email (to email Dee Soule) indicating your name, the date of transfer, the amount transferred, and what the funds are for. We need to have this information to track and properly credit what you send (because our branch bank does not provide us with all of the information that the sender provides when sending us a wire).

Please send checks, payable to CNVC, to the CNVC office rather than to our bank, and indicate what the payment is for. (Please note that CNVC typically has to pay a $20 bank fee to cash each check we receive in a foreign currency so we strongly prefer receiving funds in U.S. currency or via credit card.)

Turnaround time for payment requests

CNVC will send payment for invoices for services rendered, reimburse authorized expenses etc. within 30 calendar days of our receiving the invoice, receipts for expenses, etc. direct questions about this policy to our bookkeeper, Randy Oeff, email Randy.

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Trainer Certification and Re-certification

Dee Soule, email Dee receives the documents necessary to (1) finalize the certification process for new trainers, and (2) process the annual renewal for certified trainers.

Please address concerns about the certification process, including suggestions for improvements, to the Certified Training Monitor, Rita Herzog: email Rita.

Website Manager

To contact website manager Pan Vera: email the webmaster

NVC-Related Research

For information about research related to NVC, see the NVC research page on the CNVC website (or search on "NVC research").

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International Intensive Trainings Applications and Tuition Reductions

To learn more about IITs and to apply to attend or to apply for an IIT tuition reduction go the iit-information page or email IIT administration or call the office. Tuition reduction requests are due three months prior to the IIT, and we prefer to receive them by email at the above address.

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Letting us know how well we are doing in meeting or not meeting your needs

Your feedback is important to us. We would like to celebrate what we are doing that is contributing to your well being and to learn from what we are doing that leaves you dissatisfied with our service. The feedback that is especially valuable to us includes specific observations about what we have done (or not done), and any suggestions you have for how we could improve our operations. Please send your feedback to email cnvc. We will do our best to see that it gets to the person or persons who can do something about any problems you have identified.

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Legal information about the use of some words and symbols

The CNVC logo is a legally registered mark and we would like to protect it. If you want to use this symbol, please acquire an official copy from the webmaster: email the webmaster. A page of logos is available to certified trainers in the "Trainer Group" section of the website.

Similarly, the terms “Nonviolent Communication”, “NVC”, and “CNVC” are service marks of CNVC. There is a page that describes how to use the cnvc trademarks/service marks.

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